Customers' Homes At Risk Due To Bad Advice

The Citizens Advice Bureau (CAB) has issued a report which has shown that hundreds of thousands of Britons are falling further into debt, ending up in court and facing the repossession of their homes due to irresponsible lending practices, inaccurate advice and in some cases, downright fraud.



The CAB's report; Set Up To Fail: CAB Clients Experience of Mortgage and Secured Loan Arrears Problems (December 2007) has revealed that some mortgage brokers are issuing loans, named aptly 'liar loans' or self certification loans, to people with inadequate credit ratings and poor financial acumen, without them having to prove their incomes.



Many people interviewed in the report said that they completely relied on the broker to guide and advise, and most of them were not told the severity of the consequences they would face is they fell behind with payments. As well as criticising brokers, the report says that the regulatory authorities and Labour government are not doing enough to protect vulnerable home owners from such scams.



The chief executive of CAB, David Harker said: "The cavalier behaviour of some brokers and sub-prime lenders is seriously undermining home ownership and hitting the most vulnerable borrowers hardest.



Our research suggests that many aspiring homeowners have been mis-sold unsuitable and costly home loans that are doomed to fail from the start.



"Many sub-prime lenders are flouting the rules on responsible lending by granting loans when it's clear the borrower will not be able to afford to repay it from the very outset, then getting tough immediately things go wrong. Far from providing housing security and a valuable asset, home ownership has proved a fast track to debt and homelessness for many vulnerable borrowers on low incomes.



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The report from the CAB was based on a case study of 1,200 customers from 360 advice centres nationwide, the organisation was involved in 57,000 cases of mortgage and secured loan arrears from 2006-2007. The CAB also said that as many as 770,000 people had missed at least one secured loan or mortgage payment in the previous year. Brokers sell secured loans through purchasing secured loan leads from other companies or following up leads from their own websites.



Another revelation made by the CAB report is that the number of rejections for secured loans from high street banks and mortgage lenders is rising, this is resulting in people seeking credit with other, less reputable companies.



Mortgage payments of one kind or another, are claiming more and more of people's monthly income. A third of people involved in CAB's study paid more than 50% of their income in mortgage and secured loan payment, and for 12% the repayments amounted 70% of their salary.



Recent months have seen a huge increase in house possessions, this is partially due to the credit crunch and house price slumps alongside rising interest rates. The Council of Mortgage Lenders (CML) reported a 75% rise in house possessions last year to the staggering figure of 30,000.



The many difficulties faces by homeowners is reflected in the recent growth of the debt collection industry which has quadrupled in size since 2003.



This evidence shows that "homeowners in a financially and emotionally vulnerable situation end up selling their houses for less than they are worth, in return for a tenancy that offers little security of tenure.



" Shelter, a UK housing charity, is cited in the report, highlighting that people are increasingly using credit cards to pay their rent or mortgage.



Shelter's chief executive, Adam Sampson, said: "Clearly, this is a huge problem which will only become more widespread as housing costs continue to rise. We would urge anyone struggling with the cost of their mortgage or rent to seek independent financial advice. The number of people hit by the credit crunch, interest rate hikes and unaffordable housing costs are rapidly rising.



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